What is personal information?
Personal Information is defined as anything that identifies an individual in their personal capacity. It is something that reveals something of a personal nature about the individual, and that could reasonable identify the individual if disclosed (either on its own, or in combination with other information.)
Examples of your personal information includes your name, address, date of birth, email, phone number, transactions/order details, personal opinions or social media information.
What personal information do we collect and why?
Chronisseur collects personal information from visitors and customers on the Chronisseur.ca website. We can also collect information in communication using Email, Social Media or Phone.
We aim to inform you about the purpose and what we collect in regards to your personal information. Generally, we collect and use personal information:
- to complete your orders, including payments, and shipping.
- to contact you regarding information about your order or our services
- when we receive and respond to your questions
- to analyze and track the usage of our store
Below we’ll talk about the most common use cases where we would store your personal information.
Each time you visit Chronisseur.ca you are asked to verify that you are 19+ to confirm that you are allowed to view our website. We will only use this information to be able to serve you the website.
Purchases, payments and delivery
When you order any products from Chronisseur.ca you are required to provide your personal information that we require to process your order, verify your identify and deliver products, and to protect against fraud.
When you contact Cchronisseur.ca with a comment or question we will need to process and record the information to properly respond and help you in the best way possible. This could include your personal information, order information, and any other information relevant to your inquiry.
How do we store your personal information?
We store all your information in banking-grade secure server located in Canada. We take your privacy extremely seriously and we have internal structures including multiple levels of access to protect your information.
Please be aware that no transmission over the internet cannot be guaranteed by anyone since completely secure does not exist. Therefore chronisseur.ca does not represent, warrant, covenant or guarantee the complete security of personal information.
We use social media regularly to communicate with our members and others online. Most our social media accounts are publicly available, and any posts, comments, replies or mentions of chronisseur.ca might be publicly visible depending on your privacy settings.
Your privacy and retention of information on social media accounts are governed by the privacy policies of the parties that operate these social networks.
Some social media platforms may allow you to change settings and appropriately set your own rules for information that you share with chronisseur.ca on their respective sites, we encourage you to review this before posting any info that could be publicly available.
We may collect information about social media activity to improve our service and store and to provide relevant content to our visitors.
Our server logs and data
When you visitor our site we will automatically collect some information sent by your browser on each page view. There is generally no personal information included.
A sample of information we collect:
- your IP address and device connecting to our website
- operating system and browser information used
- information about you internet service provider
- dates and times for each access
- each page visited
- names and information about files viewed
When you visit Chronisseur.ca we will utilize cookies to analyze and compile data about your usage on our website. Cookies will be stored in your browser cache and can be deleted by you at any time.
Chronisseur.ca has the discretion to update this Policy at any time. When we do, we will post the revised policy on the Chronisseur website and the last updated date at the bottom of this page. We encourage users to regularly check this page for any changes to stay informed about how we are handling and protecting the personal information we collect.
Last updated December 10th, 2019.